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Description
CustomLinc consists of a dedicated group of tourism experts who draw from the expertise of the top operators in the region and seasoned project developers. Our commitment goes beyond merely supplying software; we strive to assist you in optimizing your operations to create tangible advantages within your organization. Effortlessly combine entry to attractions with various tours by utilizing pre-set packages that are simple to promote and reserve, or customize your offerings based on customer requests. Don’t allow your system to limit your ability to up-sell or cross-sell products, enabling you to maximize your earnings potential. Comprehensive reporting covering all aspects, including peak sales times, entry and redemption periods, along with detailed patronage analytics, is essential for evaluating and improving your business processes. This holistic approach ensures that you are well-equipped to adapt and thrive in a competitive market.
Description
Enhance your customer interactions to boost bookings and gather more reviews effectively. By providing Google Maps links for meetings or pickup points, you can streamline operations and facilitate a seamless experience. Incorporating cross-selling and up-selling strategies will not only increase bookings but also lead to more favorable reviews while saving you valuable time in customer service. Keep guests informed by sending them real-time tracking links for the bus, welcoming them when they board, and offering tailored suggestions for their day. Additionally, request feedback and promote enhanced experiences to encourage positive reviews. Share the precise location of your attraction and provide daily recommendations, including potential up-sell options or meal suggestions prior to their arrival. Capturing moments of guests enjoying their time can further contribute to obtaining more reviews. Delivering all this information directly to their phones offers peace of mind for your customers and reduces inquiries for you. By actively preventing late arrivals and no-shows, you can improve operational efficiency and minimize complaints. Engage customers even before their arrival, generating excitement through captivating pictures and videos while encouraging them to consider booking other products you offer. Ultimately, this proactive approach not only enhances the customer experience but also strengthens their connection with your brand.
API Access
Has API
API Access
Has API
Integrations
Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Windcave
Xola Booking and Marketing System
Integrations
Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Windcave
Xola Booking and Marketing System
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomLinc
Country
Australia
Website
www.customlinc.com
Vendor Details
Company Name
TourOpp
Country
United States
Website
www.go.touropp.com
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management