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Description
JetStream DR simplifies the ongoing protection of all applications within a data center while reducing downtime, cutting operational expenses, and facilitating a transition from capital expenditures to operational expenditures via a subscription-based model. It employs Continuous Data Protection (CDP) by perpetually replicating data into affordable storage solutions like Azure Blob Storage and Azure NetApp Files (ANF), allowing for independent scaling of storage without sacrificing performance. With real-time replication managed at the hypervisor level, JetStream DR ensures continuous data protection without the need for snapshots, enabling near-zero Recovery Point Objectives (RPO) and instant Recovery Time Objectives (RTO) while maintaining high application performance. The system's ability to withstand network disruptions guarantees that virtual machine protection remains uninterrupted, even during network outages or disturbances. This resilience is a crucial aspect of JetStream DR, ensuring that businesses can rely on their disaster recovery solutions under various conditions.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JetStream Software
Founded
2016
Country
United States
Website
www.jetstreamsoft.com/product-portfolio/jetstream-dr/
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Business Continuity
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Data Security
Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance
Disaster Recovery
Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
