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Description
Gain a comprehensive understanding of your work inbox through valuable insights and trends. Utilize AI to automatically craft highly informed emails, ensuring that you never miss addressing significant workplace issues again! Your digital counterpart can extract insights from various communication platforms such as Gmail and Slack. Jelled.ai is capable of identifying and illustrating trends based on the information in your inbox. You can effortlessly track critical matters such as financials, sales, and status updates. This digital twin is designed to create timely and well-informed email drafts that integrate its extensive knowledge base and contextual thread information. Moreover, it has the capability to learn your email response habits, ultimately saving you precious time and effort by generating replies to the most pressing messages. By connecting with their digital twins, you can enjoy instantaneous responses. Furthermore, your digital twin can intelligently and seamlessly address incoming inquiries using its carefully curated knowledge base. You also have the option to add additional details to your outgoing messages, ensuring they accurately represent your voice and intent. This innovative approach not only streamlines communication but also enhances your overall productivity at work.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
API Access
Has API
Integrations
Gmail
Slack
Google Calendar
Google Cloud Platform
Microsoft Outlook
Stripe
Yahoo! Mail
Integrations
Gmail
Slack
Google Calendar
Google Cloud Platform
Microsoft Outlook
Stripe
Yahoo! Mail
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Jelled.ai
Website
jelled.ai/
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management