Average Ratings 0 Ratings
Average Ratings 847 Ratings
Description
JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.
Description
The ultimate uptime monitoring service. Get 50 monitors with 5-minute checks completely free. Set up in seconds and stay informed about your website’s health at all times.
Website monitoring: Get instant alerts when your website goes down. Reliable and accurate monitoring helps you fix issues before they affect users and prevent revenue loss.
SSL certificate monitoring: Avoid losing visitors due to expired SSL certificates. Get notified 30 days before expiration so you can renew in time.
Ping and port monitoring: Check if your server is online or if your email service is running on port 465. Monitor any port you need with real-time alerts.
Cron job monitoring: Track scheduled tasks with heartbeat monitoring. We verify if the request arrives on time, making sure server-side jobs and internet-connected devices are running properly.
Status pages: Create up to 100 branded status pages, protect them with a password, and allow subscribers to receive updates.
Stay informed with email, SMS, voice calls, push notifications, or integrations with Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, Google Chat, and more.
Maintenance windows: Pause monitoring when you schedule downtime to avoid unnecessary alerts
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Slack
GoAnywhere MFT
Google Hangouts
HPE OpenVMS
IBM i
IronWiFi
MainWP
Microsoft Azure
Netdata
Integrations
Microsoft Teams
Slack
GoAnywhere MFT
Google Hangouts
HPE OpenVMS
IBM i
IronWiFi
MainWP
Microsoft Azure
Netdata
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0 per month (FREE)
Free Plan: Get 50 monitors for free with a 5-min monitoring interval. Set up status pages and connect with 5 integrations.
Solo Plan: Get 50 monitors with 60-sec monitoring interval. Set up status pages, SSL, domain, and keyword monitoring. Connect with up to 9 integrations and alert colleagues with notify seats.
Team Plan: Get 100 monitors with a 60-second monitoring interval. Set up customizable status pages. Unlocks SSL, domain, and keyword monitoring. Connect with all integrations and collaborate with colleagues on alerts and incidents.
Enterprise Plan: Get 200-20000 monitors with a 30-second monitoring interval. Set up customizable status pages. Unlocks SSL, domain, and keyword monitoring. Connect with all integrations and collaborate with colleagues on alerts and incidents.
Solo Plan: Get 50 monitors with 60-sec monitoring interval. Set up status pages, SSL, domain, and keyword monitoring. Connect with up to 9 integrations and alert colleagues with notify seats.
Team Plan: Get 100 monitors with a 60-second monitoring interval. Set up customizable status pages. Unlocks SSL, domain, and keyword monitoring. Connect with all integrations and collaborate with colleagues on alerts and incidents.
Enterprise Plan: Get 200-20000 monitors with a 30-second monitoring interval. Set up customizable status pages. Unlocks SSL, domain, and keyword monitoring. Connect with all integrations and collaborate with colleagues on alerts and incidents.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JAMS Software
Founded
1987
Country
United States
Website
jamsscheduler.com/incident-management
Vendor Details
Company Name
UptimeRobot
Founded
2010
Country
Slovakia
Website
uptimerobot.com
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting
Alternatives
No Alternatives