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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience. By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform. Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.

Description

Managing a hotel can often feel overwhelming, but to alleviate the burdens associated with shift transitions, neglected checklists, and unfinished tasks, along with maintenance issues, RunShiftRun emerges as the essential software you need! This innovative cloud-based solution addresses those irritating challenges that can result in disengaged employees and significant waste of both time and resources. With RunShiftRun, your guests can conveniently download our dedicated app to engage with your staff and various departments whenever they need assistance. They will have the ability to request services, share feedback, and much more, enhancing their overall experience. Effective observation is crucial for identifying and resolving issues promptly. By replacing outdated communication tools like handwritten logs, scattered sticky notes, and walkie-talkies, RunShiftRun introduces a social platform that documents communication, fostering greater accountability and operational efficiency. Additionally, this modern approach ensures that everyone is on the same page, which ultimately leads to a smoother hotel management experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro

Integrations

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Go Moment

Founded

2010

Country

United States

Website

www.gomoment.com

Vendor Details

Company Name

RunShiftRun

Founded

2016

Country

United States

Website

runshiftrun.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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