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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ivanti Neurons for Secure Access is an all-encompassing, cloud-centric solution that merges conventional VPN services (Ivanti Connect Secure) with Zero Trust access (Ivanti Neurons for Zero Trust Access) within a cohesive interface, offering immediate insights and centralized management suitable for hybrid work situations. This platform efficiently identifies, categorizes, and organizes private applications, collects usage data for potential chargebacks, and implements detailed access policies through continuous verification of users, devices, and applications. A comprehensive visibility dashboard encompasses all gateways, users, devices, and activities, while adaptive security utilizes user behavior analytics to identify irregularities and proactively address new threats. Additionally, the management of gateway lifecycles streamlines the processes of deployment, configuration, upgrades, and decommissioning, while well-designed REST APIs facilitate integration with various third-party identity providers, SIEM, UEM, vulnerability assessment, and endpoint protection solutions. By offering such extensive capabilities, Ivanti ensures a robust and secure access framework tailored for modern workplaces.

Description

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Ivanti Yes 
Ivanti Autonomous Endpoint Management Yes 
Ivanti Connect Secure Yes 
Jira No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Salesforce No 
Salesforce Agentforce Field Service No 
Salesforce Agentforce Service No 
ServiceNow No 
Slack No 

Integrations

Ivanti No 
Ivanti Autonomous Endpoint Management No 
Ivanti Connect Secure No 
Jira Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Salesforce Yes 
Salesforce Agentforce Field Service Yes 
Salesforce Agentforce Service Yes 
ServiceNow Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ivanti

Founded

2017

Country

United States

Website

www.ivanti.com/products/secure-access-management

Vendor Details

Company Name

Neuron7.ai

Founded

2020

Country

United States

Website

neuron7.ai/

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management Yes 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking Yes 
Time Clock No 
Work Order Management No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition Yes 
Natural Language Generation (NLG) Yes 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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