Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quickly identify any new or unfamiliar devices accessing your network with Ivanti Neurons for Discovery, which provides precise and actionable asset details within minutes. You can track which users and devices are connecting to your network, the timing of these connections, and the software installed on those endpoints. Enjoy real-time visibility through both active and passive scanning methods, along with integration from third-party connectors. Gain valuable insights with a standardized inventory of hardware and software, while software usage data is seamlessly integrated into configuration management and asset management systems, complemented by thorough service maps. As a certified inventory management partner of Google, Ivanti Neurons for Discovery allows for the import and alignment of Google OS devices from Google Workspace using the Google Chrome Enterprise connector, ensuring that customers maintain a comprehensive view of their assets irrespective of their unified endpoint management solutions. This capability not only enhances asset visibility but also streamlines the management process across varied platforms.
Description
Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.
API Access
Has API
API Access
Has API
Integrations
Google Chrome
Google Cloud Platform
Google Workspace
Ivanti
Ivanti Neurons
Jira
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Integrations
Google Chrome
Google Cloud Platform
Google Workspace
Ivanti
Ivanti Neurons
Jira
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ivanti
Country
United States
Website
www.ivanti.com/products/ivanti-neurons-discovery
Vendor Details
Company Name
Neuron7.ai
Founded
2020
Country
United States
Website
neuron7.ai/
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking