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Description
IT teams in distributed work environments often spend a significant portion of their day reacting to issues that have already disrupted employees, waiting for tickets to arrive before they can begin investigating. Ivanti Neurons for Digital Experience is designed to shift that dynamic by giving IT teams continuous, real-time visibility into the health, performance, and security posture of every device and application across the organization.
Rather than relying on users to report problems, the platform continuously aggregates endpoint performance data, application behavior, and employee sentiment signals, then applies machine learning to identify patterns that indicate degradation or risk. Automated remediation workflows can address common issues before they reach the service desk, reducing ticket volume and freeing IT staff to focus on higher-value work. A 360-degree view of every device, user, and application across distributed work environments supports faster root cause analysis when issues do require manual attention. For IT teams looking to move from a reactive support model toward one that is more proactive and data-informed, Ivanti Neurons for Digital Experience provides the contextual intelligence and automation to make that shift practical.
Description
In the era of technology, the concept of a "Workplace" has evolved from a physical office where staff engage with corporate tools and data for set hours. The interconnectedness of today's world allows employees and businesses to exchange knowledge and collaborate beyond traditional boundaries, facilitated by innovative communication methods. As a result, modern workplaces are experiencing a significant transformation. The conventional management model, which focused heavily on devices, limited employee productivity to company-issued PCs that were tightly controlled by the IT department, creating a restrictive and inflexible environment. To address this shift, Pivot Technology Services has introduced a Workplace Experience transformation framework designed to foster a user-centric atmosphere. This framework assists organizations in moving away from a device-centric approach toward a more user-focused support system, utilizing tailored services and data analytics to enhance the overall employee experience. By prioritizing the needs and preferences of users, organizations can adapt to the changing landscape and cultivate a more dynamic and engaged workforce.
API Access
Has API
API Access
Has API
Integrations
Ivanti
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ivanti
Founded
2017
Country
United States
Website
www.ivanti.com/products/ivanti-neurons-for-digital-experience
Vendor Details
Company Name
Pivot Technology Services
Founded
2010
Country
United States
Website
www.pivotts.com/solutions/workplace
Product Features
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management