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Description
Managing inquiries related to retail agent policies, billing, claims, and payments can often require full-time attention, especially in larger operations. Ivans eServicing™ streamlines these processes, eliminating the necessity for handling individual requests manually. Additionally, your retail agents receive immediate answers right within their management systems, simplifying their tasks as well. Our goal is to enhance automation across all participants, and Ivans eServicing provides a seamless connection to retail agents’ customer self-service platforms. This approach significantly reduces the time spent on administrative functions, which is crucial since agents are more inclined to collaborate with MGAs that facilitate their workflow. By offering swift access to essential information regarding policies, billing, claims, and payments, retail agents can remain within their systems without disruption. Since no one particularly enjoys the process of paying for insurance, it’s vital to ensure that the experience is as straightforward as possible. Moreover, enabling insured individuals to settle their premiums directly through their retail agent’s self-service portal adds an extra layer of convenience and efficiency.
Description
Majesco P&C CoreConnect is a cloud-native core insurance platform created for property and casualty MGAs, MGUs, and smaller insurers that need a flexible system for managing complex insurance operations. It brings together quoting, rating, policy administration, billing, claims, and related workflows within a single platform. Preconfigured product templates and an MGA Model Office for selected lines of business can help organizations launch products more quickly while reducing implementation risk. The platform supports multiple insurers, reinsurers, distribution partners, currencies, languages, and market requirements, including capabilities for London and Lloyd's environments. Configurable underwriting portals and low-code tools allow business users to adjust processes, rates, rules, and workflows without depending entirely on technical teams. P&C CoreConnect also integrates with carrier APIs, data enrichment providers, document systems, comparative raters, and other insurance technology services. AI-driven features include document question answering, sanctions checking, unstructured submission ingestion, and automation that can create submissions from ACORD forms to reduce manual rekeying. Power BI dashboards, configurable analytics, and self-service reporting provide business users with greater visibility into underwriting, operations, claims, and performance data. Majesco P&C CoreConnect is intended to help insurance organizations improve speed to market, automate core processes, scale operations, and respond more quickly to changing risk and competitive conditions.
API Access
Has API
API Access
Has API
Integrations
Majesco
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ivans
Founded
1983
Country
United States
Website
www.ivans.com/for-mgas/products/ivans-eservicing/
Vendor Details
Company Name
Majesco
Country
United States
Website
www.majesco.com/core-software-insurance-solutions/pc-coreconnect/
Product Features
Product Features
P&C Insurance
Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management