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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.

Description

Depending on the volume of requests per second (RPS), you can opt for standard or FIFO (first in, first out) queues. Familiar tools are available for engaging with Amazon SQS, including the HTTP API, CLI, and various programming language libraries. To enhance performance, Message Queue utilizes high-speed NVMe-enabled solid-state drives for message storage. Additionally, messages are duplicated across various geographically distributed availability zones, which guarantees reliable storage and minimizes latency, complete with write confirmations. The integration of Message Queue with cloud functions allows a trigger to activate a function that processes messages from the queue. You can create a queue to monitor statistics such as message count and call duration. Consumers have the capability to read messages from a standard queue in a random sequence. Although standard queues ensure that each message is delivered at least once, there are rare instances where a message may be received twice. For optimal throughput, it is advisable to use standard queues, making them an ideal choice for high-demand scenarios. Furthermore, the flexibility of these queues allows for efficient scaling as your application's needs evolve.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Simple Queue Service (SQS) No 
Cohesion Yes 
ICONICS' Intelligent Building Software (IBSS) Yes 
Synergy eCase Yes 
Yandex Cloud No 
Yandex Cloud Functions No 

Integrations

Amazon Simple Queue Service (SQS) Yes 
Cohesion No 
ICONICS' Intelligent Building Software (IBSS) No 
Synergy eCase No 
Yandex Cloud Yes 
Yandex Cloud Functions Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.012240 per GB
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IRISYS

Founded

1996

Country

United Kingdom

Website

www.irisys.net/queue-management

Vendor Details

Company Name

Yandex

Founded

1997

Country

Russia

Website

cloud.yandex.com/en/services/message-queue

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Message Queue

Asynchronous Communications Protocol No 
Data Error Reduction No 
Message Encryption No 
On-Premise Installation No 
Roles / Permissions No 
Storage / Retrieval / Deletion No 
System Decoupling No 

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