Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
                    Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.
                
            
        
            Description
                    Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.
                
            
        
            API Access
            
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            Integrations
            
                
    Calabrio Workforce Management
            
            
        
        
    
        
        
            
                
    Cisco Webex
            
            
        
        
    
        
        
            
                
    Cohesion
            
            
        
        
    
        
        
            
                
    EpicCare EMR
            
            
        
        
    
        
        
            
                
    ICONICS' Intelligent Building Software (IBSS)
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics 365
            
            
        
        
    
        
        
            
                
    Microsoft Exchange
            
            
        
        
    
        
        
            
                
    Microsoft Teams
            
            
        
        
    
        
        
            
                
    Nexsign
            
            
        
        
    
        
        
            
                
    Oracle Siebel CRM
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Pricing Details
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            Pricing Details
        $89 per month per location
        
    
    
    
        
        
            
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                Vendor Details
Company Name
IRISYS
Founded
1996
Country
United Kingdom
Website
www.irisys.net/queue-management
Vendor Details
Company Name
Qwaiting
Founded
2018
Country
Singapore
Website
qwaiting.com
Product Features
Queue Management
                                        Appointment Scheduling
                                        
                                    
                                    
                                    
                                        Calendar
                                        
                                    
                                    
                                    
                                        Communication Tools
                                        
                                    
                                    
                                    
                                        Contactless
                                        
                                    
                                    
                                    
                                        Customer Surveys
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        For Banks
                                        
                                    
                                    
                                    
                                        For Government
                                        
                                    
                                    
                                    
                                        For Healthcare
                                        
                                    
                                    
                                    
                                        For Restaurants
                                        
                                    
                                    
                                    
                                        For Retail
                                        
                                    
                                    
                                    
                                        SMS Marketing
                                        
                                    
                                    
                                    
                                        Supports Multiple Counters
                                        
                                    
                                    
                                    
                                        Virtual Queue
                                        
                                    
                            
                        Product Features
Queue Management
                                        Appointment Scheduling
                                        
                                    
                                    
                                    
                                        Calendar
                                        
                                    
                                    
                                    
                                        Communication Tools
                                        
                                    
                                    
                                    
                                        Contactless
                                        
                                    
                                    
                                    
                                        Customer Surveys
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        For Banks
                                        
                                    
                                    
                                    
                                        For Government
                                        
                                    
                                    
                                    
                                        For Healthcare
                                        
                                    
                                    
                                    
                                        For Restaurants
                                        
                                    
                                    
                                    
                                        For Retail
                                        
                                    
                                    
                                    
                                        SMS Marketing
                                        
                                    
                                    
                                    
                                        Supports Multiple Counters
                                        
                                    
                                    
                                    
                                        Virtual Queue
                                        
                                    
                            
                         
         
         
         
        