Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.
Description
Transform your in-store shopping experience for the modern age by eliminating long waits and addressing labor shortages. Our technology has already created value for over 30 brands spanning grocery, convenience, travel, fashion, and diverse retail sectors. By welcoming thousands of current MishiPay users into your locations, our expertly designed applications enhance the shopping process. Customers can easily access MishiPay through their browsers, bypassing the need for app downloads and thus eliminating any entry barriers. Retailers can integrate our technology into their existing apps, offering the convenience of Scan & Go to their loyal customers. Display detailed item descriptions and images for every product, while incorporating multimedia content that addresses shopper inquiries. This innovative approach not only reduces paper use but also boosts customer satisfaction with the availability of digital receipts, all while adhering to EU fiscal regulations. At MishiPay, we recognize that a speedy checkout process is vital for retail success, which is why we have introduced our unique one-tap checkout feature with Apple Pay and Google Pay, enabling users to check out even faster, ultimately enhancing their overall shopping experience. Embrace the future of retail and witness how technology can revolutionize customer interactions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Cisco AnyConnect
No
Cohesion
Yes
Deloitte Compliance Suite
No
ICONICS' Intelligent Building Software (IBSS)
Yes
Microsoft 365
No
SAP Cloud Platform
No
Synergy eCase
Yes
Zebra Prescriptive Analytics
No
Integrations
Cisco AnyConnect
Yes
Cohesion
No
Deloitte Compliance Suite
Yes
ICONICS' Intelligent Building Software (IBSS)
No
Microsoft 365
Yes
SAP Cloud Platform
Yes
Synergy eCase
No
Zebra Prescriptive Analytics
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IRISYS
Founded
1996
Country
United Kingdom
Website
www.irisys.net/queue-management
Vendor Details
Company Name
MishiPay
Founded
2015
Country
United Kingdom
Website
mishipay.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No