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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.

Description

Transform your in-store shopping experience for the modern age by eliminating long waits and addressing labor shortages. Our technology has already created value for over 30 brands spanning grocery, convenience, travel, fashion, and diverse retail sectors. By welcoming thousands of current MishiPay users into your locations, our expertly designed applications enhance the shopping process. Customers can easily access MishiPay through their browsers, bypassing the need for app downloads and thus eliminating any entry barriers. Retailers can integrate our technology into their existing apps, offering the convenience of Scan & Go to their loyal customers. Display detailed item descriptions and images for every product, while incorporating multimedia content that addresses shopper inquiries. This innovative approach not only reduces paper use but also boosts customer satisfaction with the availability of digital receipts, all while adhering to EU fiscal regulations. At MishiPay, we recognize that a speedy checkout process is vital for retail success, which is why we have introduced our unique one-tap checkout feature with Apple Pay and Google Pay, enabling users to check out even faster, ultimately enhancing their overall shopping experience. Embrace the future of retail and witness how technology can revolutionize customer interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco AnyConnect No 
Cohesion Yes 
Deloitte Compliance Suite No 
ICONICS' Intelligent Building Software (IBSS) Yes 
Microsoft 365 No 
SAP Cloud Platform No 
Synergy eCase Yes 
Zebra Prescriptive Analytics No 

Integrations

Cisco AnyConnect Yes 
Cohesion No 
Deloitte Compliance Suite Yes 
ICONICS' Intelligent Building Software (IBSS) No 
Microsoft 365 Yes 
SAP Cloud Platform Yes 
Synergy eCase No 
Zebra Prescriptive Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IRISYS

Founded

1996

Country

United Kingdom

Website

www.irisys.net/queue-management

Vendor Details

Company Name

MishiPay

Founded

2015

Country

United Kingdom

Website

mishipay.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Alternatives

Alternatives

ScanQueue Reviews

ScanQueue

Tugadot Pty Ltd