Compare Iris Nova vs. Octocom

Intercom is an AI-driven customer service platform designed to help businesses deliver fast, personalized support across multiple communication channels. Established in 2011, the platform includes advanced AI-powered tools such as the Fin AI Agent for instant, automated responses, AI Copilot to assist support teams with real-time solutions, and AI Analyst for actionable insights. Serving over 25,000 companies worldwide—including major brands like Atlassian, Amazon, and Microsoft—Intercom facilitates over 500 million customer interactions each month. With a strong focus on innovation, the company continuously enhances customer engagement and support efficiency. Headquartered in San Francisco, Intercom also operates offices in Chicago, Dublin, Sydney, and London to support its global customer base.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Cahoot, the next-generation eCommerce order fulfillment system, is powered by our easy-to-use eCommerce fulfillment software. We offer nationwide 1-day or 2-day delivery to more than 90% of the US population through our network of eCommerce fulfillment centers. Cahoot offers reliable and affordable US fulfillment services to major marketplaces like Amazon, eBay, and Walmart. We integrate with the most popular eCommerce platforms and shopping carts including Shopify, Shopify Plus and Magento. Cahoot, the first peer-to-peer eCommerce fulfillment platform in the world - think Airbnb for eCommerce fulfillment. Our fulfillment rates are often lower than traditional 3PL fulfillment networks.

Da Vinci optimizes every stage of your fulfillment process, from the moment inventory arrives to the time orders leave the warehouse. The Da Vinci software integrates seamlessly with your entire supply chain including ERP, OMS and EDI - creating a seamless experience from when your customer places an order until the time it ships from the warehouse.

AgeChecker.Net makes it easy to check out and keeps your site current with the most recent age regulations in your industry. Our extensive database of trusted records and intelligent match technology verify more than 90% of customers instantly. Keep abreast of the most recent FDA age requirements, state laws and merchant account policies. Our verification rules can be customized. Customers will be less likely to abandon their carts and have more fun with our system than other systems. Customers can be verified on your website at checkout. We are not a pop-up, but a real age verification service! To verify that a customer meets your minimum requirements, we match customer information from your checkout forms with our identity networks. All major ecommerce platforms are supported. The AgeChecker.Net popup will be displayed when a customer is ready for them to place an order. It will explain the verification process and the reasons why it is necessary.

Napersoft CCM Document Platform 8 for Microsoft®, Windows and Linux is our latest platform solution. It was designed for today's connected world and includes many new and advanced features. Platform for medium-sized to very large businesses that allows batch, interactive and onDemand creation, formatting, and delivery of relevant, personalized customer communications through multiple channels including print, text, email and more.

Megaventory is a web-based order and inventory management solution targeted at medium-sized businesses. It's features include inventory tracking, order fulfillment, manufacturing management, invoicing, and reporting. Megaventory offers comprehensive customer support. Megaventory is priced per user per month subscription basis. Support is available via phone and chat. Multiple integrations are available including major eCommerce platforms and accounting. Megaventory Key Features: * Real-time connection with Shopify, WooCommerce, and Magento. * Integration with the Quickbooks Online accounting software. * Connectivity with ShipStation for courier costs, tracking numbers, and shipping labels. * Easily import and export data, extensive customization elements, and significant self-localization. * Robust API for advanced flexibility and Zapier-ready for no-code solutions. * Pricing rules, multiple currencies, and exchange rates. * Support for multiple companies, locations, users and user permission settings. * Ability to set stock alert levels, create invoices, and generate customizable reports. * Accurate tracking of serial numbers, batch numbers, expiry dates, and barcodes.

Katana Cloud Inventory platform gives you a live look at your business, including live inventory and manufacturing management, batch tracking for end-to-end traceability, a Shop Floor App for total floor-level control, open API, and a growing channel partner network. Real-time inventory insights Access real-time inventory data for informed decisions, proactively preventing stockouts and overstock. Gain complete visibility into product locations, arrivals, and quantities, ensuring efficient operations and precise stock control. Built-in purchase order management Make informed purchasing decisions based on precise material requirements and reorder points. Issue purchase orders directly from Katana and track delay risks to meet customer demand.
 Manufacturing operations management Define your bill of materials and operations to optimize production scheduling, maintain optimal levels of raw materials and finished goods, and accurately track manufacturing costs for streamlined production. Omnichannel sales management Centralize all your B2B and B2C sales orders to quickly identify available items for sale and significantly optimize your order fulfillment process, leading to improved operational efficiency.

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

Digit is a software that helps companies track their operations in real-time. The cloud-based software includes features for purchasing and receiving, inventory management as well as production, sales and fulfillment. Digit's goal is to integrate siloed system via a single operating system in order to help organizations plan and execute, measure, optimize and connect. The software offers capabilities such as creating purchase orders, serialized inventories, quality control, billing of materials and routings, sales order management and guided picking and packaging, as well integrations with QuickBooks.