Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
iDox.ai Guardrail serves as an immediate security measure for AI applications, designed to safeguard sensitive information from being exposed during generative AI tasks.
This innovative solution functions at the endpoint, intercepting user prompts, uploaded files, and any AI interactions prior to data transmission from the device. Guardrail employs policy-driven mechanisms to identify and prevent the leakage of sensitive information, including personally identifiable information (PII), protected health information (PHI), payment card information (PCI), intellectual property, and other confidential business data.
In contrast to conventional data loss prevention (DLP) systems, Guardrail is tailored specifically for AI applications. It continuously observes user engagement with AI platforms like ChatGPT, Microsoft Copilot, and Claude, applying protective measures in real-time to ensure security.
Among its key features are:
- Continuous monitoring of prompts and file submissions
- Detection of sensitive data with AI awareness
- Real-time anonymization and sanitization processes
- Defense against risks associated with AI agents, such as unauthorized file access incidents (e.g., OpenClaw)
- Implementation of website whitelisting and strict policy enforcement.
Additionally, Guardrail enhances user confidence in utilizing AI technologies while ensuring compliance with data privacy regulations.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ChatGPT
Claude
Microsoft Copilot
OpenClaw
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9/device/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
iDox.ai
Founded
2024
Country
United States
Website
www.idox.ai/
Product Features
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management