Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.

Description

iDox.ai Guardrail serves as an immediate security measure for AI applications, designed to safeguard sensitive information from being exposed during generative AI tasks. This innovative solution functions at the endpoint, intercepting user prompts, uploaded files, and any AI interactions prior to data transmission from the device. Guardrail employs policy-driven mechanisms to identify and prevent the leakage of sensitive information, including personally identifiable information (PII), protected health information (PHI), payment card information (PCI), intellectual property, and other confidential business data. In contrast to conventional data loss prevention (DLP) systems, Guardrail is tailored specifically for AI applications. It continuously observes user engagement with AI platforms like ChatGPT, Microsoft Copilot, and Claude, applying protective measures in real-time to ensure security. Among its key features are: - Continuous monitoring of prompts and file submissions - Detection of sensitive data with AI awareness - Real-time anonymization and sanitization processes - Defense against risks associated with AI agents, such as unauthorized file access incidents (e.g., OpenClaw) - Implementation of website whitelisting and strict policy enforcement. Additionally, Guardrail enhances user confidence in utilizing AI technologies while ensuring compliance with data privacy regulations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

ChatGPT
Claude
Microsoft Copilot
OpenClaw

Integrations

ChatGPT
Claude
Microsoft Copilot
OpenClaw

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9/device/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/trustera/

Vendor Details

Company Name

iDox.ai

Founded

2024

Country

United States

Website

www.idox.ai/

Product Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Product Features

Alternatives

VGS Platform Reviews

VGS Platform

Very Good Security

Alternatives

nono Reviews

nono

Always Further
EncryptRIGHT Reviews

EncryptRIGHT

Prime Factors
Stella Connect Reviews

Stella Connect

Medallia