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Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
Our innovative Asgard Platform™ harnesses advanced algorithms and cutting-edge technologies to provide highly effective solutions for cybersecurity and compliance. This predictive platform ensures ongoing protection and adherence to regulations. We proactively neutralize threats before they can disrupt your operations. With next-generation detection methods based on both signatures and behaviors, we model activities and automatically identify relevant patterns. Continuous surveillance of your network allows us to detect any suspicious behavior promptly. Gain insights into the current threat landscape while simplifying compliance and risk evaluations. By integrating various data sources, we offer a comprehensive overview of security and compliance. Experience genuine real-time data and information flows to remain informed about your environment. Our exceptional data repository is equipped to monitor an extensive array of metrics. Additionally, user-friendly dashboards and in-depth drill-downs make it easy to access the specific information you require, ensuring that you are always one step ahead in safeguarding your business.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
VikingCloud
Founded
2019
Country
United States
Website
www.vikingcloud.com/asgard-platform/
Product Features
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management
Product Features
Cybersecurity
AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting
PCI Compliance
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management