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Description
Information is vital in the operations of the cemetery industry. To optimize productivity and efficiency, it is essential to provide the appropriate information to the correct individuals or applications at the right time and location, which is precisely what ICES accomplishes. Our Integrated Cemetery Enterprise System offers a comprehensive suite of intelligent tools designed around a data-centric approach, aligning with the latest developments in software innovation. The Intera integrated system employs a centralized database to efficiently distribute information across its various components. Notably, our award-winning Information Kiosk serves as a self-service public terminal that delivers a mix of text, graphics, audio, and video content. Through an interactive touch screen, visitors can easily access details regarding cemetery products and services, locate burial sites, and generate maps for guidance. Additionally, families have the capability to search for their loved ones at the cemetery kiosk, print CAD-based vector maps for precise locations, send directions via email, or utilize a QR Code with their smartphones for convenience. This blend of technology not only enhances visitor experience but also streamlines the information retrieval process within the cemetery.
Description
“The Smart Director” has been meticulously crafted with an emphasis on customer service at its core. We fully understand the significance of catering to our clients’ needs. Our offerings come equipped with integrated features that allow clients to submit service requests without needing to make a phone call. With just a click, assistance is readily available. When you use the Live Request tool, we provide an estimated wait time for when you can expect to receive a callback. Like you, we are operational around the clock to initiate the process of fulfilling your requirements. Feel free to send a service request anytime, and we will respond to you as swiftly as possible. Any requests made after business hours, during weekends, or on holidays will be logged and handled on the subsequent business day. Additionally, the CCCMail tool facilitates seamless communication with our clients, enabling us to send messages that can be accessed within all of our products. This includes notifications about our holiday schedules and critical weather updates that may impact our region. Keeping you well-informed is one of our top priorities, and we're committed to ensuring you have all the necessary information at your fingertips. We value your trust in us and strive to maintain open lines of communication.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intera
Country
United States
Website
www.intera.us
Vendor Details
Company Name
Continental Computers
Founded
1985
Country
United States
Website
continentalcomputers.com/smart-director/
Product Features
Funeral Home
Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing
Product Features
Funeral Home
Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing