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Average Ratings 0 Ratings
Description
The InterWeave SmartIntegration Platform for CRM is where customers may register, select SmartIntegration Solutions between “Best of Breed” applications, and then configure them at the object and field level. Integration with Financial applications like QuickBooks, the Sage/MAS line, MS Dynamics, Oracle and others are available in a Cloud hub/spoke model. Additionally, is Integration with over 48 Merchant Services Providers for Real-Time, Scheduled and Recurring Payments internally in your Creatio. The SmartSolutions configuration selections reside on the SmartIntegration Platform.
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Creatio
Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
OroCRM
Sugar Sell
Zendesk
Integrations
Salesforce
Creatio
Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
OroCRM
Sugar Sell
Zendesk
Pricing Details
$125 per month
Free Trial
Free Version
Pricing Details
$8.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Integration Technologies, Inc.
Founded
2005
Country
United States
Website
www.interweave.biz
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services