Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.
Description
Since 1984, Softworks Inc. has been creating software tailored for U.S. government agencies as well as the private sector. Our comprehensive suite of applications can operate independently or be linked with other components, facilitating seamless data sharing through a centralized information hub. Users can start with one or several modules and easily integrate additional ones due to the interconnected data and software interfaces. The company was founded in 1984 after recognizing the demand for PC-based solutions specifically crafted for county highway departments. Initially, we developed modules aimed at monitoring internal expenditures related to highway upkeep, and we have since broadened our offerings to cater to the diverse needs of various government entities. Our solutions are currently utilized in numerous types of government offices across the United States, showcasing the versatility and adaptability of our software. As a result, we continue to evolve our product lines to ensure they meet the changing requirements of public sector organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP SuccessFactors
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Intelligov Software
Website
www.intelligovsoftware.com
Vendor Details
Company Name
Softworks
Founded
1984
Country
United States
Website
softworks.org
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
Yes
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No