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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Intelliverse's Sales Dialer software significantly boosts sales performance by enhancing the speed, efficiency, and predictability of the sales process. Leveraging data-driven insights and real-time analytics, this sales acceleration technology enables sales professionals to operate more intelligently and swiftly, ultimately fostering high-performing sales teams that drive revenue growth. It seamlessly integrates with various CRM systems, including Salesforce.com and Microsoft Dynamics, offering a smooth exchange of data and unified reporting on call logs and contact histories. Users benefit from on-demand statistics for their entire team, which track dials, call outcomes, and scheduled meetings. Additionally, it enhances the response time for incoming leads and ensures that each lead is contacted a minimum of five times. By utilizing local phone numbers, businesses can boost their outbound prospecting connection rates by as much as 58%, making it easier to engage with potential customers effectively. This innovative solution not only streamlines the sales process but also empowers teams to maximize their outreach efforts.

Description

Total Call Center Management Solutions® is an international leader in providing Customer Interaction Management Solutions, utilizing Computer Telephony Integration and CRM Packages to enhance business efficiency across various products and services. Our offerings encompass comprehensive systems for VoIP Call Centers, Automatic Dialers, and various Call Processing Products, facilitating both Inbound and Outbound telephone communications. We specialize in the seamless integration of computer telephony with hardware and software applications, including Interactive Voice Response and Interactive Information Systems, while also offering software customization, consulting, and customer relationship management solutions. By implementing TCMS call center solutions, businesses, institutions, and organizations can optimize their operational efficiency and significantly reduce overhead costs through improved customer interaction responsiveness and competitiveness. Designed with user-friendliness in mind, TCMS Call Center Products deliver robust and adaptable call automation solutions tailored to meet diverse needs. Our commitment to innovation ensures that clients remain at the forefront of customer service excellence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Dynamics 365
Salesforce

Integrations

Microsoft Dynamics 365
Salesforce

Pricing Details

$49
Free Trial
Free Version

Pricing Details

$195.00/one-time
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Intelliverse

Founded

1984

Country

United States

Website

www.intelliverse.com/services/intellisales-dialer.shtml

Vendor Details

Company Name

Total Call Center Management Solutions

Country

United States

Website

www.tctecno.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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