Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Integrify is a cloud-based, low-code workflow automation platform that allows businesses to automate processes, design dynamic forms and create self-service portals. It also tracks performance and reviews activity audit trails.
Integrify integrates with all enterprise applications, including ERP, CRM, HRIS, and CRM, thanks to our open API. Our customers can move data freely between systems in any process.
We offer dedicated account management, full implementation services, coaching, and other support to make your automation project a success.
-Unlimited Forms
-Unlimited Processes
-Unlimited File/Document storage
-Unlimited Transactions/Requests
Unlimited Audit Trails
-Unlimited Reports/Dashboards
-Branded Self Service Portal
-API Integration
Free Workflow App Starter Templates
Dedicated Account Manager
Description
Transform your service desk operations with ServicePRO! Whether you need to automatically sort incoming emails, elevate requests, track service level agreements, or dispatch personalized status updates to stakeholders, ServicePRO’s powerful rule engine allows you to accomplish all of this using its user-friendly rule designer interface. Effortlessly oversee requests designated to you and your team from a centralized dashboard. Create and handle service requests with ease to ensure optimal customer service. Set up alerts and notifications to ensure both your support representatives and customers remain informed in real time. Swiftly and effectively log new requests for frequently encountered issues. Select from a variety of project templates to manage multiple tasks simultaneously and streamline standard procedures. Collect additional data to expedite issue resolution, reduce resolution times, and improve reporting capabilities. An alert serves as an automated message indicating that a specific event has taken place, signaling that some action is required to address the situation. By implementing these features, teams can enhance their workflow efficiency and significantly improve overall service quality.
API Access
Has API
API Access
Has API
Integrations
Deltek Costpoint
GovWin IQ
IBM Cognos Analytics
Microsoft Dynamics 365
Microsoft SharePoint
Okta
Oracle Cloud Infrastructure
Oracle PeopleSoft
Planview Portfolios
SAP CRM
Integrations
Deltek Costpoint
GovWin IQ
IBM Cognos Analytics
Microsoft Dynamics 365
Microsoft SharePoint
Okta
Oracle Cloud Infrastructure
Oracle PeopleSoft
Planview Portfolios
SAP CRM
Pricing Details
$30/mo/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Integrify
Founded
2002
Country
United States
Website
www.integrify.com
Vendor Details
Company Name
Help Desk Technology International
Website
www.servicepro.solutions
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management