Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Integrify is a cloud-based, low-code workflow automation platform that allows businesses to automate processes, design dynamic forms and create self-service portals. It also tracks performance and reviews activity audit trails.
Integrify integrates with all enterprise applications, including ERP, CRM, HRIS, and CRM, thanks to our open API. Our customers can move data freely between systems in any process.
We offer dedicated account management, full implementation services, coaching, and other support to make your automation project a success.
-Unlimited Forms
-Unlimited Processes
-Unlimited File/Document storage
-Unlimited Transactions/Requests
Unlimited Audit Trails
-Unlimited Reports/Dashboards
-Branded Self Service Portal
-API Integration
Free Workflow App Starter Templates
Dedicated Account Manager
Description
Transform your service desk operations with ServicePRO! Whether you need to automatically sort incoming emails, elevate requests, track service level agreements, or dispatch personalized status updates to stakeholders, ServicePRO’s powerful rule engine allows you to accomplish all of this using its user-friendly rule designer interface. Effortlessly oversee requests designated to you and your team from a centralized dashboard. Create and handle service requests with ease to ensure optimal customer service. Set up alerts and notifications to ensure both your support representatives and customers remain informed in real time. Swiftly and effectively log new requests for frequently encountered issues. Select from a variety of project templates to manage multiple tasks simultaneously and streamline standard procedures. Collect additional data to expedite issue resolution, reduce resolution times, and improve reporting capabilities. An alert serves as an automated message indicating that a specific event has taken place, signaling that some action is required to address the situation. By implementing these features, teams can enhance their workflow efficiency and significantly improve overall service quality.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Deltek Costpoint
Yes
GovWin IQ
Yes
IBM Cognos Analytics
Yes
Microsoft Dynamics 365
Yes
Microsoft SharePoint
Yes
Okta
Yes
Oracle Cloud Infrastructure
Yes
Oracle PeopleSoft
Yes
Planview Portfolios
Yes
SAP CRM
Yes
Integrations
Deltek Costpoint
No
GovWin IQ
No
IBM Cognos Analytics
No
Microsoft Dynamics 365
No
Microsoft SharePoint
No
Okta
No
Oracle Cloud Infrastructure
No
Oracle PeopleSoft
No
Planview Portfolios
No
SAP CRM
No
Pricing Details
$30/mo/user
Subscription-based. Named or concurrent user options available. Unlimited processes, forms, reports, file storage, transactions, audit trails.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Integrify
Founded
2002
Country
United States
Website
www.integrify.com
Vendor Details
Company Name
Help Desk Technology International
Website
www.servicepro.solutions
Product Features
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
Yes
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
Yes
Controls Testing
Yes
Environmental Compliance
Yes
FDA Compliance
Yes
HIPAA Compliance
Yes
ISO Compliance
Yes
Incident Management
Yes
OSHA Compliance
Yes
Risk Management
Yes
Sarbanes-Oxley Compliance
Yes
Surveys & Feedback
No
Version Control
Yes
Workflow / Process Automation
Yes
Forms Automation
Approval Process Control
Yes
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
Yes
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
Yes
Text Editing
Yes
Version Control
Yes
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
No
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
Yes
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes