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Description
InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.
Description
The contemporary live music scene operates efficiently with Muzeek, which optimizes time and resources for artists, venues, promoters, agencies, managers, touring companies, and festivals. This platform allows users to effortlessly dispatch branded booking confirmations, manage holds, modify deal conditions, automate documentation, take notes, oversee availability, sync personal calendars, and much more. As private interactions unfold, your team receives real-time updates, significantly improving communication among all parties involved. It’s truly a revolutionary tool. Instantly create, send, and share visually appealing event and ticket reports that refresh in real-time as changes occur, including automatic ticket sales information sourced from integrated ticketing partners. Each booking automatically generates settlements that can be easily approved and circulated among collaborators. Custom deal terms are calculated automatically using event and ticketing data from these partners, enabling seamless financial processes. Additionally, you can quickly produce invoices, distribute payment links, initiate payments, and collect deposits with ease. This level of automation transforms how the industry operates, making it more efficient than ever.
API Access
Has API
API Access
Has API
Integrations
Bandcamp
ConnectWise PSA
Eventbrite
Facebook
Google Calendar
Mailchimp
Microsoft Outlook
Okta
PayPal
Slack
Integrations
Bandcamp
ConnectWise PSA
Eventbrite
Facebook
Google Calendar
Mailchimp
Microsoft Outlook
Okta
PayPal
Slack
Pricing Details
$110 per user per month
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Collabrance
Founded
2009
Country
United States
Website
www.collabrance.com/what-we-do/resources/integreat
Vendor Details
Company Name
Muzeek
Founded
2012
Country
France
Website
muzeek.com
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Product Features
Venue Management
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management