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Average Ratings 0 Ratings
Description
Instaply offers a messaging channel designed to enhance customer interactions and boost sales. If you find yourself burdened by incoming calls, frustrated with the confines of live chat, or exhausted from having a single social media manager focusing solely on Messenger, Instaply’s messaging solution effectively tackles these challenges and more. By leveraging conversational keyword tracking and streamlined follow-up methods, our users discover efficient strategies for both customer service and upselling. The dedicated team at Instaply U.S. caters to businesses of all sizes, emphasizing customer support, transparency, and efficiency. As we look to the future, it is clear that text and messaging will emerge as the dominant means of communication between businesses and their customers. Stay ahead of the competition by choosing Instaply, whose platform is compatible across devices and can be seamlessly integrated, whether your business operates from physical locations or utilizes one or more call centers. Embrace this innovative approach to customer engagement and transform the way you connect with your audience.
Description
Get exceptional results with 95% open rate and 40% reply rate. For better results, send personalized, 2-way interactions to every message. Radiance platform was built for ecommerce. Integrating with your ecommerce platform allows you to set up personalized marketing notifications such as order status, delivery status, reorders, upsells, abandoned cart, and more. Your customers can place orders via SMS and FB Messenger with our revolutionary conversational checkout functionality. Radiance Conversation Builder allows you to create rich interactive conversations that engage customers, guide them in their interactions and build a relationship. You can either use one of our existing conversation templates, or create your own.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Freshdesk
Google Ads
Gorgias
Intercom
Klaviyo
LoyaltyLion
Magento
Partnerize
PayPal
Integrations
Facebook Messenger
Freshdesk
Google Ads
Gorgias
Intercom
Klaviyo
LoyaltyLion
Magento
Partnerize
PayPal
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Instaply
Founded
2013
Country
France
Website
www.instaply.com/en/
Vendor Details
Company Name
Radiance Labs
Founded
2015
Country
United States
Website
www.radiancelabs.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win