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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Create an Instagram Chatbot for Shopify to significantly boost your return on investment by effectively meeting your sales goals while enhancing customer satisfaction. By implementing an Instagram chatbot, you can efficiently manage common inquiries such as, "What’s the price of this item? What is your refund policy? What are the shipping fees?"—automated responses can truly assist in addressing these everyday questions and turning potential buyers into loyal customers. The InstaChatbot for Shopify Stores serves as an automated customer support tool tailored for the eCommerce sector, allowing online businesses to operate around the clock, engage in real-time conversations, provide personalized interactions, and resolve both pre- and post-sale inquiries. This level of customer support not only streamlines operations but also ensures that your customers receive the superior service they deserve, ultimately fostering brand loyalty and increasing sales.

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
Shopify Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
PrestaShop No 
Telegram No 
WhatsApp No 
WooCommerce No 
WordPress No 

Integrations

Instagram Yes 
Shopify Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
PrestaShop Yes 
Telegram Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InstaChatbot

Website

instachatbot.io

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Product Features

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