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Description

InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.

Description

ProvenExpert makes it easy to combine all your reviews (quantity, overall score) into one place in just a few clicks. Use our industry-specific survey templates to get the feedback you need. You can adapt them to suit your needs. Survey analytics allows you to see how satisfied customers are. Publish reviews and ratings on your company profile. This can be integrated into search results for your website. You have complete control! Attracting new business has never been easier! Customer reviews can boost your business. ProvenExpert.com is used by more than 205,500 entrepreneurs, freelancers, and large businesses.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Integrations

CSearcher No 
ElectroNeek No 
Eversports Manager No 
Genbook No 
Google Shopping No 
Indeed No 
OpenTable No 
Quandoo No 
REVIEWS.io No 
SmartCustomer No 
Trustpilot No 
Udemy No 
Upwork No 
VocalReferences No 
Walmart No 
Xara Designer Pro No 
Yelp No 
courseticket No 
realtor.com No 

Integrations

CSearcher Yes 
ElectroNeek Yes 
Eversports Manager Yes 
Genbook Yes 
Google Shopping Yes 
Indeed Yes 
OpenTable Yes 
Quandoo Yes 
REVIEWS.io Yes 
SmartCustomer Yes 
Trustpilot Yes 
Udemy Yes 
Upwork Yes 
VocalReferences Yes 
Walmart Yes 
Xara Designer Pro Yes 
Yelp Yes 
courseticket Yes 
realtor.com Yes 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

$24.90 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InsightReviews

Founded

2025

Country

Australia

Website

insightreviews.com.au

Vendor Details

Company Name

Expert Systems AG

Founded

2011

Country

Germany

Website

www.provenexpert.com/en-us/

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring No 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

Trustify Reviews

Trustify

NAVEST GmbH