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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Insell is a customer engagement and automation platform tailored for businesses that primarily utilize WhatsApp. It grants users access to the WhatsApp Business API along with a shared inbox for teams, enabling broadcast campaigns, automated responses, AI-driven chatbots, and workflow triggers to effectively manage customer interactions. The platform's AI CRM enhances lead management with features like scoring and automated follow-up processes, while its AI calling agents are capable of qualifying leads, responding to inquiries, scheduling appointments, and updating CRM information in Hindi, English, and Hinglish. Additionally, Insell integrates with n8n for workflow automation and supports connections to popular platforms such as Shopify, WooCommerce, Salesforce, HubSpot, and Zoho. This versatile tool is particularly beneficial for teams in sectors like e-commerce, real estate, education, and healthcare, aiding them in handling customer queries, executing messaging campaigns, organizing sales leads, and automating standard follow-up tasks. Various subscription plans are available, each with specific limits on contacts and agents, and onboarding as well as setup services are provided for an additional fee. Overall, Insell offers a comprehensive solution for businesses looking to enhance their customer engagement through efficient communication channels.

Description

KonnectBot is a software-as-a-service (SaaS) platform designed for live chat tailored for sales and customer support teams, catering to a variety of users from small businesses to ecommerce brands, service industries, and SaaS companies. This platform consolidates website interactions into a shared inbox, allowing its AI to generate or automate standard responses and seamlessly transition discussions to human representatives while retaining the necessary context. Users can customize automation workflows visually, manage departments, implement routing, and generate reports. Agents have access to either a web-based workspace or a dedicated Android application for their tasks. Additionally, connections to platforms like Shopify and WooCommerce enhance conversations with relevant store and order information, and select subscription plans offer features like live translation and in-chat payment processing. The service includes a complimentary tier alongside various paid monthly plans, which impose limitations on the number of agents, widgets, storage capacity, AI-generated messages, and departmental access; furthermore, new workspaces are offered a 14-day trial of premium features, requiring no credit card for activation. This flexibility makes KonnectBot an appealing option for businesses looking to enhance their customer engagement strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify No 
WooCommerce No 
n8n Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
n8n No 

Pricing Details

₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Trial Yes 
Free Version No 

Pricing Details

Free; paid from $24.99/month
Free plan: $0. Starter: $24.99/month; Pro: $59/month; Enterprise: $199/month. The listed monthly plans include stated limits for agents, widgets, storage, AI messages, and departments. A 14-day trial of paid features is available with no credit card required.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

insell.io

Country

India

Website

insell.io

Vendor Details

Company Name

KonnectBot

Country

United States

Website

konnectbot.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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