Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Provide your customers with the most efficient, straightforward, and dependable broadband options available. Link your business to instantaneous IoT insights that are both intelligent and secure, spanning from the edge to the cloud and encompassing business analytics. Expand your reach into new markets by leveraging innovative 5G applications. Discover how we can assist you in creating and launching groundbreaking 5G technologies. Trust Inseego for reliable and secure solutions, as we have been serving first responders and government agencies effectively for many years. Stay connected wherever you work, study, or play, as our modems and MiFi® mobile hotspots ensure immediate internet access almost anywhere, delivering a fast and secure 4G/5G connection along with Wi-Fi for your laptops, tablets, and other devices. Experience lightning-fast 5G broadband options tailored for your home or business needs. Whether you are transitioning away from traditional cable services or reside in an area where wired connections are unavailable, our fixed wireless access (FWA) solutions make it simple to introduce high-speed broadband to your location, enhancing your internet experience like never before.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
API Access
Has API
Integrations
ExtremeCloud IQ
NVIDIA EGX Platform
Nokia VitalSuite
VMware Cloud
Integrations
ExtremeCloud IQ
NVIDIA EGX Platform
Nokia VitalSuite
VMware Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$55 - $75 /month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inseego
Founded
1996
Country
United States
Website
www.inseego.com
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback