Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customer engagement focuses on fostering enduring and profound emotional ties with consumers that can significantly impact their purchasing behaviors. Customers who are highly engaged are more likely to make additional purchases, promote the brand, and demonstrate greater loyalty. Innervation presents a wide array of customer engagement solutions and technologies that empower retailers to leverage their sales and payment information to enhance the customer journey while driving revenue growth. By utilizing either a physical Gift Card or Virtual Voucher, consumers can acquire exactly what they wish for, whether from a brick-and-mortar location or an online platform. The Gifting Service provided by Innervation equips merchants with a straightforward and efficient tool designed to boost sales, seamlessly integrating across all customer-facing channels while simplifying the process of offering gift cards or virtual vouchers. Furthermore, this service is supported by our advanced reconciliation system, ensuring a smooth experience for both merchants and customers alike. With such tools at their disposal, retailers can cultivate a more engaging and rewarding shopping atmosphere.
Description
VoucherGrid enables businesses in Australia to create and manage customized gift vouchers efficiently. Users can generate voucher products, monitor balances, and keep track of expiration dates, as well as document full or partial redemptions through codes or QR scans. Additionally, it supports importing existing vouchers via CSV files. The Premium and Professional plans offer a hosted storefront, embedded checkout, and payment links for phone transactions, allowing businesses to sell online even if they do not have a website. Payments made online are processed through the merchant's linked Stripe account. VoucherGrid operates on a straightforward subscription model with no commissions on voucher sales, while Stripe processing fees are billed separately. The Lite plan is available starting at A$39 per month plus GST for in-person tracking, while the Premium plan, which includes online sales capabilities, begins at A$79 per month plus GST. New users can enjoy a 30-day trial of the Premium plan without needing to provide any payment card information, making it easier for businesses to test the service. This flexibility encourages businesses to explore the platform's features without any immediate financial commitment.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
No
Pricing Details
$40.00/month
Free Trial
Yes
Free Version
No
Pricing Details
A$39/month
Prices are in Australian dollars, plus GST. Lite costs A$39/month, or A$33/month equivalent with annual billing, for in-person voucher tracking. Premium costs A$79/month, or A$63/month equivalent with annual billing, and adds online sales, embedded checkout, and phone payment links. Professional costs A$149/month, or A$112/month equivalent with annual billing, and includes multiple locations and storefronts. VoucherGrid charges no commission on voucher sales; Stripe processing fees apply separately. SMS payment-link credits are extra. New accounts receive a 30-day Premium trial with no card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Innervation Pan African Payments
Country
South Africa
Website
www.innervation.co.za/
Vendor Details
Company Name
VoucherGrid Australia Pty Ltd
Founded
2026
Country
Australia
Website
vouchergrid.com
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes