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ease 0 out of 5 stars
features 0 out of 5 stars
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support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Customer engagement focuses on fostering enduring and profound emotional ties with consumers that can significantly impact their purchasing behaviors. Customers who are highly engaged are more likely to make additional purchases, promote the brand, and demonstrate greater loyalty. Innervation presents a wide array of customer engagement solutions and technologies that empower retailers to leverage their sales and payment information to enhance the customer journey while driving revenue growth. By utilizing either a physical Gift Card or Virtual Voucher, consumers can acquire exactly what they wish for, whether from a brick-and-mortar location or an online platform. The Gifting Service provided by Innervation equips merchants with a straightforward and efficient tool designed to boost sales, seamlessly integrating across all customer-facing channels while simplifying the process of offering gift cards or virtual vouchers. Furthermore, this service is supported by our advanced reconciliation system, ensuring a smooth experience for both merchants and customers alike. With such tools at their disposal, retailers can cultivate a more engaging and rewarding shopping atmosphere.

Description

VoucherGrid enables businesses in Australia to create and manage customized gift vouchers efficiently. Users can generate voucher products, monitor balances, and keep track of expiration dates, as well as document full or partial redemptions through codes or QR scans. Additionally, it supports importing existing vouchers via CSV files. The Premium and Professional plans offer a hosted storefront, embedded checkout, and payment links for phone transactions, allowing businesses to sell online even if they do not have a website. Payments made online are processed through the merchant's linked Stripe account. VoucherGrid operates on a straightforward subscription model with no commissions on voucher sales, while Stripe processing fees are billed separately. The Lite plan is available starting at A$39 per month plus GST for in-person tracking, while the Premium plan, which includes online sales capabilities, begins at A$79 per month plus GST. New users can enjoy a 30-day trial of the Premium plan without needing to provide any payment card information, making it easier for businesses to test the service. This flexibility encourages businesses to explore the platform's features without any immediate financial commitment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stripe No 

Integrations

Stripe Yes 

Pricing Details

$40.00/month
Free Trial Yes 
Free Version No 

Pricing Details

A$39/month
Prices are in Australian dollars, plus GST. Lite costs A$39/month, or A$33/month equivalent with annual billing, for in-person voucher tracking. Premium costs A$79/month, or A$63/month equivalent with annual billing, and adds online sales, embedded checkout, and phone payment links. Professional costs A$149/month, or A$112/month equivalent with annual billing, and includes multiple locations and storefronts. VoucherGrid charges no commission on voucher sales; Stripe processing fees apply separately. SMS payment-link credits are extra. New accounts receive a 30-day Premium trial with no card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Innervation Pan African Payments

Country

South Africa

Website

www.innervation.co.za/

Vendor Details

Company Name

VoucherGrid Australia Pty Ltd

Founded

2026

Country

Australia

Website

vouchergrid.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

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