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Description

Customer engagement focuses on fostering enduring and profound emotional ties with consumers that can significantly impact their purchasing behaviors. Customers who are highly engaged are more likely to make additional purchases, promote the brand, and demonstrate greater loyalty. Innervation presents a wide array of customer engagement solutions and technologies that empower retailers to leverage their sales and payment information to enhance the customer journey while driving revenue growth. By utilizing either a physical Gift Card or Virtual Voucher, consumers can acquire exactly what they wish for, whether from a brick-and-mortar location or an online platform. The Gifting Service provided by Innervation equips merchants with a straightforward and efficient tool designed to boost sales, seamlessly integrating across all customer-facing channels while simplifying the process of offering gift cards or virtual vouchers. Furthermore, this service is supported by our advanced reconciliation system, ensuring a smooth experience for both merchants and customers alike. With such tools at their disposal, retailers can cultivate a more engaging and rewarding shopping atmosphere.

Description

We collaborate with both large and small brands, not only in the UK but also internationally, to deliver effective retail gift and loyalty solutions that yield impressive outcomes. Retailers appreciate our gift and loyalty programs due to their scalability, user-friendliness, and overall effectiveness. Customer retention plays a crucial role in achieving retail success. For many independent retailers, a significant portion of their revenue is generated from repeat customers, making it vital to ensure that these patrons return for future purchases. Implementing a loyalty program not only boosts customer loyalty but also encourages increased spending both in frequency and amount at your establishment. By introducing loyalty cards, you can also attract new customers, prompting them to begin shopping at your location. Furthermore, loyalty cards enhance your brand’s value as they foster greater engagement from customers, leading to improved experiences during their shopping journeys. Ultimately, a robust loyalty program can transform the way customers interact with your brand, driving long-term success and growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$40.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Innervation Pan African Payments

Country

South Africa

Website

www.innervation.co.za/

Vendor Details

Company Name

Reward-It

Founded

2012

Country

United Kingdom

Website

www.reward-it.co.uk

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

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