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features
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support

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Description

Discover the necessary changes to enhance your app without the hassle of generating reports. InnerTrends offers instant access to analytics reports that highlight your top-performing acquisition channels, onboarding challenges, and customer engagement metrics. Notably, your email strategy has shown a statistically significant positive effect on the onboarding process. While establishing a product analytics tool can seem daunting, we offer expert assistance to ensure your setup is accurate, including a comprehensive tracking plan. InnerTrends collaborates with your team to address any data validation concerns, guaranteeing that your data remains 100% accurate. It's crucial for your sales and marketing initiatives to be both timely and impactful. We seamlessly integrate with your preferred tools via API to meet your data-in and data-out requirements, providing you with product analytics that come with pre-built reports and a guided setup process. This way, you can focus more on strategic decisions rather than getting bogged down by complex analytics.

Description

The SaaS landscape is in full swing! Equip your customer-facing teams with the essential tools they need to transition users from trial to long-term loyalty. Enhance your entire product-led ecosystem with actionable insights on product engagement. Ensure your teams are well-informed and avoid operating in uncertainty! There’s no need for an additional CRM; just opt for a more intelligent one. Provide your go-to-market teams with the critical engagement data necessary for their roles, while steering clear of investing in another cumbersome CRM. In today’s SaaS environment, it's all about experiencing the product before making a purchase. Replace traditional MQLs with a lead qualification system that prioritizes prospects likely to convert. Sherlock monitors engagement and activation trends over time, allowing your Sales team to concentrate on product-qualified leads rather than pursuing unproductive paths. Sherlock converts all in-app interactions into an engagement score, offering a clear ranking of your most and least engaged users. Additionally, when there are multiple users on a single account, Sherlock scores engagement at the account level too, ensuring a comprehensive view of user activity. This innovative approach empowers teams to make data-driven decisions and enhances overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Appcues
Customer.io
HubSpot CRM
Intercom
Pipedrive
Salesforce
Segment
Slack

Integrations

Appcues
Customer.io
HubSpot CRM
Intercom
Pipedrive
Salesforce
Segment
Slack

Pricing Details

$299 per month
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InnerTrends

Founded

2015

Country

United Kingdom

Website

www.innertrends.com

Vendor Details

Company Name

Sherlock

Country

United States

Website

www.sherlockscore.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Alternatives

Alternatives