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support

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Description

Discover the necessary changes to enhance your app without the hassle of generating reports. InnerTrends offers instant access to analytics reports that highlight your top-performing acquisition channels, onboarding challenges, and customer engagement metrics. Notably, your email strategy has shown a statistically significant positive effect on the onboarding process. While establishing a product analytics tool can seem daunting, we offer expert assistance to ensure your setup is accurate, including a comprehensive tracking plan. InnerTrends collaborates with your team to address any data validation concerns, guaranteeing that your data remains 100% accurate. It's crucial for your sales and marketing initiatives to be both timely and impactful. We seamlessly integrate with your preferred tools via API to meet your data-in and data-out requirements, providing you with product analytics that come with pre-built reports and a guided setup process. This way, you can focus more on strategic decisions rather than getting bogged down by complex analytics.

Description

Engaging with your customers in a smart manner is essential for success. Utilizing behavioral targeting can significantly enhance your sales outcomes. It is crucial to understand which visitors are making purchases, who is just browsing, and who might require assistance—all in real-time. By analyzing every interaction, whether it’s a website visit, a voice call, a web chat, or a message, businesses can improve conversion rates, boost sales, and ensure customer satisfaction. Customers approach your company with diverse intentions; attempting to push a sale on someone casually browsing may backfire, while failing to facilitate a purchase for someone ready to buy can lead to lost opportunities. Providing visitors with precisely what they seek transforms them into paying customers, and when those customers receive what they desire, they become satisfied advocates for your brand. It’s important to discern who is looking for information, who seeks assistance, and who is ready to make a purchase. By integrating data from various customer communication channels, you can streamline both sales and service. With the myriad of channels at a customer’s disposal, determining the best approach for each individual can be challenging; this is where Now Interact's advanced machine learning technology truly shines, enabling tailored interactions that foster customer loyalty. Ultimately, leveraging these insights will lead to a more effective engagement strategy that keeps customers coming back.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Customer.io

Integrations

Customer.io

Pricing Details

$299 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InnerTrends

Founded

2015

Country

United Kingdom

Website

www.innertrends.com

Vendor Details

Company Name

Now Interact

Founded

2010

Country

Sweden

Website

www.nowinteract.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Alternatives

Alternatives