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features
design
support

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Description

Introducing the most extensive retail marketing technology and service solution in the industry, crafted to foster deeper, personalized interactions with customers while delivering fully measurable results. This innovative offering, driven by unique data insights, is set to transform the landscape for retailers and brands alike. Central to Retail Cloud is its one-of-a-kind data intelligence platform, ShopperSync™, which harnesses SKU-level transaction data alongside various shopping behaviors collected from point-of-sale systems and consumer interactions for targeted personalization and activation throughout the marketing ecosystem. Additionally, Retail Cloud’s ready-to-go onsite monetization solution allows retailers to effortlessly weave advertising opportunities into their online shopping experiences. Built on Inmar’s robust incentive and audience management platform, Inmar’s Loyalty Solutions empower retailers to create, implement, and oversee loyalty initiatives aimed at enhancing and nurturing shopper loyalty over time. With these tools, businesses can expect not only increased customer satisfaction but also sustained growth in their market presence.

Description

As retailers develop strategies for a post-COVID landscape characterized by increasing expenses, evolving consumer habits, intense competition, and the enforcement of safety protocols, the ability to react promptly has become essential. This necessity calls for a fundamental transformation in the operational models of retailers. The path ahead involves fostering resilience to unlock significant value and to make informed decisions supported by extensive data, predictive analytics, and intelligent, real-time insights that are both personalized and localized. TCS Optumera™ offers a comprehensive AI-driven retail optimization suite designed to enhance both merchandising and supply chain decisions in a cohesive manner. By leveraging this technology, retailers have experienced sales growth between 3-5%, a reduction of nearly 50% in time invested, the implementation of five times more strategies, and a decrease in costs ranging from 20-30%. Moreover, it enables the optimization of customer baskets across various channels by taking into account demand transferability, consumer preference sets, predictive analytics, and competitive offerings, ensuring a tailored shopping experience for each customer. This comprehensive approach not only increases efficiency but also positions retailers to thrive in a rapidly evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AODocs No 
Acquia Cloud Platform No 
Adobe Marketo Engage No 
Amazon Web Services (AWS) No 
Avaya Aura No 
Blueprint No 
Bosch IoT Suite No 
Creatio No 
Datadog No 
Flexera One No 
Freshdesk No 
Google Cloud Platform No 
Hitachi Content Intelligence No 
IBM Cloud No 
Infor CRM No 
MongoDB No 
Salesforce No 
Splunk AppDynamics No 

Integrations

AODocs Yes 
Acquia Cloud Platform Yes 
Adobe Marketo Engage Yes 
Amazon Web Services (AWS) Yes 
Avaya Aura Yes 
Blueprint Yes 
Bosch IoT Suite Yes 
Creatio Yes 
Datadog Yes 
Flexera One Yes 
Freshdesk Yes 
Google Cloud Platform Yes 
Hitachi Content Intelligence Yes 
IBM Cloud Yes 
Infor CRM Yes 
MongoDB Yes 
Salesforce Yes 
Splunk AppDynamics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Inmar Intelligence

Founded

1980

Country

United States

Website

www.inmar.com/solutions/retail-cloud

Vendor Details

Company Name

Tata Consultancy Services

Founded

1968

Country

India

Website

www.tcs.com/optumera-digital-merchandising-suite

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

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