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Average Ratings 0 Ratings
Description
Inmagic Presto is a web-driven knowledge management platform that helps individuals collect, disseminate, and retrieve information to enhance productivity. This solution enables users to create a unified space for the sharing, administration, and discovery of knowledge resources within an organization. By utilizing social tools, Inmagic Presto allows users to harness community insights, accelerating outcomes and fostering knowledge development. Additionally, Inmagic Presto provides the capability to search through both internal and external information sources, ensuring comprehensive access to valuable data. This flexibility makes it an essential tool for organizations looking to optimize their knowledge management processes.
Description
For more than two decades, noHold has been refining SICURA, a platform that empowers individuals without programming expertise to independently manage and enhance their experience. The innovative technology we employ is specifically crafted to analyze user interactions, allowing businesses to uncover valuable insights that enhance their marketing, sales, and customer support initiatives. The core advantage of our platform is the wealth of knowledge we extract from direct customer feedback. Our Virtual Assistants initiate dialogues with customers, guiding them through interactions with our AI-driven platform, which is adept at resolving issues and facilitating actions such as form submissions. One notable success story involves an Online Educational Institution that integrated a Virtual Assistant into their learning management system, resulting in a remarkable 46% decrease in quarterly support tickets. Likewise, a Government Agency successfully lowered the need for live agent escalations by 52% by incorporating their Virtual Assistant into their telecommunication system. This highlights how effectively our technology can streamline customer service operations across various sectors.
API Access
Has API
API Access
Has API
Integrations
Incorta
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lucidea
Founded
2013
Country
Canada
Website
lucidea.com
Vendor Details
Company Name
noHold
Country
United States
Website
www.nohold.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal