Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take charge of your eBay and Amazon operations! InkFrog empowers you to oversee your online business like an expert, utilizing our unique tools to synchronize your multi-platform sales effortlessly. Experience lightning-fast eBay listings while crafting stunning templates, managing your orders, communicating with customers, and much more. As a top recommendation among eBay's inventory solution providers, we excel in seamlessly linking eCommerce platforms to eBay. Our eBay listing software has proven itself over the years, supported by a dedicated user base and extensive research that enriches our interface, guaranteeing your business will thrive. With our latest addition of thousands of professionally designed templates, transforming your eBay presence has never been this easy. Furthermore, inkFrog's Amazon to eBay listing tool simplifies the connection between the two platforms, making it not only straightforward but also cost-effective. Let us help you harness the full potential of your business and watch it flourish like never before.
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
API Access
Has API
API Access
Has API
Integrations
Amazon
BigCommerce
Shopify
eBay
Cdiscount
Gmail
Linnworks
Wix
WooCommerce
Integrations
Amazon
BigCommerce
Shopify
eBay
Cdiscount
Gmail
Linnworks
Wix
WooCommerce
Pricing Details
$11 per month
Free Trial
Free Version
Pricing Details
$33 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
inkFrog
Founded
1999
Country
United States
Website
www.inkfrog.com
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Product Features
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management