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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infrasys POS is a versatile, cloud-based point-of-sale system designed for contemporary hotels, restaurants, and food and beverage establishments that require adaptability, growth potential, and outstanding customer service at every location. Beyond functioning as a traditional POS, Infrasys empowers hospitality teams to oversee an array of operations including menu management, pricing, sales tracking, payment processing, inventory control, table management, reporting, mobile ordering, kitchen display coordination, employee administration, and multi-property management through a unified system. This platform is managed through the cloud without being reliant on it, enabling teams to access and control their systems from afar while ensuring uninterrupted service, even in the event of Wi-Fi disruptions. Infrasys is compatible with Windows, iOS, Android, and Linux operating systems, offering users the flexibility to utilize their current hardware or select from Shiji's hardware options that integrate effortlessly with the system. This comprehensive approach not only enhances operational efficiency but also elevates the overall guest experience across diverse hospitality settings.

Description

The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX Yes 
4SUITES Yes 
APICBASE Yes 
Adyen Yes 
Agilysys Analyze Yes 
Aiello AI Call Agent Yes 
Alliants Yes 
Amadeus Delphi Yes 
Amadeus Demand360 Yes 
Amadeus HotSOS Yes 
Annoncer Yes 
Aspen Yes 
Avaya Cloud Office Yes 
BirchStreet eProcurement Yes 
DataVault Yes 
Epos Now No 
Hudini Yes 
OpenTable Yes 
SevenRooms Yes 
iHotelier Yes 

Integrations

3CX No 
4SUITES No 
APICBASE No 
Adyen No 
Agilysys Analyze No 
Aiello AI Call Agent No 
Alliants No 
Amadeus Delphi No 
Amadeus Demand360 No 
Amadeus HotSOS No 
Annoncer No 
Aspen No 
Avaya Cloud Office No 
BirchStreet eProcurement No 
DataVault No 
Epos Now Yes 
Hudini No 
OpenTable No 
SevenRooms No 
iHotelier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Shiji Group

Country

Singapore

Website

www.shijigroup.com/infrasys-pos

Vendor Details

Company Name

Kayana

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

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