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Description
Software for table reservations in restaurants and booking amenities in hotels should be user-friendly and efficient. This technology should minimize obstacles and foster a hospitable environment right from the beginning of the guests' experience. This encompasses everything from seamless online booking in advance to accommodating those who arrive without prior reservations. To thrive in this competitive landscape, venues must be agile and responsive to various situations. The Infor Table and Reservations Solution (TRS) enables restaurants, hotels, leisure facilities, casinos, and similar establishments to streamline the process of handling guest reservations and booking inquiries. With this solution, you can significantly decrease wait times and minimize errors while effectively managing walk-ins, call-aheads, and no-shows. Regardless of the circumstances, your establishment can effortlessly connect guests to available tables, amenities, and resources using an intuitive and customizable timeline and floor plan. By implementing this system, you will greatly enhance the overall guest experience, creating a more pleasant atmosphere for staff and visitors alike, ensuring that every interaction is smooth and enjoyable.
Description
Our menu, reservation, and guest profile management solution streamlines repetitive tasks, allowing you to dedicate your attention entirely to your guests. Are your patrons looking for remarkable experiences or merely budget-friendly meals? With our system, we assist you in catering to the varied desires of your clientele while also helping you identify and cultivate your most valuable customers. Our tools enable you to automate tasks throughout the entire customer journey, all while tailoring your offerings to align with the preferences of your guests. This approach helps you craft an exceptional guest experience and ensures the long-term success of your restaurant. The reservation book keeps you and your staff consistently informed, enabling swift recording, modification, and table assignments for both walk-ins and reservations. You maintain comprehensive control over your seating arrangements, deciding if tables are to be double-booked, overbooked, blocked off, or held as backups during inclement weather. Additionally, our solution encourages a more efficient workflow, enhancing both employee satisfaction and guest service.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/table-management
Vendor Details
Company Name
Lunchgate
Founded
2009
Country
Switzerland
Website
www.lunchgate.info
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
