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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.

Description

Our cutting-edge Planning module enables ProHabits to gather information on customers’ goals, essential metrics, initiatives, and activities. Utilizing these data points, we develop a tailored digital marketing strategy aimed at activating individuals and effectively managing relevant touchpoints. The Audience module facilitates ProHabits in categorizing employees according to various attributes supplied by our clients, which may include demographics, performance levels, geographical location, and job roles. As campaigns progress, we enhance employee data by integrating it with insights on employee engagement and motivations, which helps to refine targeting and improve relevance. The Analytics module further enriches ProHabits' data by combining it with employee information and key performance indicators, offering tailored insights that align with the unique objectives of each client, initiative, and audience segment. Drawing upon metrics and KPIs from the realms of digital marketing and social media advertising, our performance management framework effectively illustrates how employees interact with ProHabits campaigns and the underlying reasons for their engagement, ensuring that our approach remains data-driven and impactful. This commitment to analytics empowers organizations to continuously adapt and optimize their strategies based on real-time insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/interaction-advisor

Vendor Details

Company Name

ProHabits

Founded

2017

Country

United States

Website

prohabits.com

Product Features

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

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