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Description
Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.
Description
Our cutting-edge Planning module enables ProHabits to gather information on customers’ goals, essential metrics, initiatives, and activities. Utilizing these data points, we develop a tailored digital marketing strategy aimed at activating individuals and effectively managing relevant touchpoints. The Audience module facilitates ProHabits in categorizing employees according to various attributes supplied by our clients, which may include demographics, performance levels, geographical location, and job roles. As campaigns progress, we enhance employee data by integrating it with insights on employee engagement and motivations, which helps to refine targeting and improve relevance. The Analytics module further enriches ProHabits' data by combining it with employee information and key performance indicators, offering tailored insights that align with the unique objectives of each client, initiative, and audience segment. Drawing upon metrics and KPIs from the realms of digital marketing and social media advertising, our performance management framework effectively illustrates how employees interact with ProHabits campaigns and the underlying reasons for their engagement, ensuring that our approach remains data-driven and impactful. This commitment to analytics empowers organizations to continuously adapt and optimize their strategies based on real-time insights.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/interaction-advisor
Vendor Details
Company Name
ProHabits
Founded
2017
Country
United States
Website
prohabits.com
Product Features
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys