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Description
Infor HR Service Delivery empowers organizations of various sizes to achieve more with limited resources. In today's digital HR landscape, this sophisticated multi-tier service platform allows employees to independently handle over 70% of their routine transactions and questions, reducing the need for HR support. By fostering an empowered workforce alongside a streamlined HR self-service system, HR teams can dedicate their efforts to more strategic initiatives. This is particularly beneficial during times of budget constraints and staff shortages, as a user-friendly HR self-service option alleviates some of the pressures on HR departments while ensuring employees have access to necessary information and support. Discover how Infor’s cutting-edge HR Service Delivery system provided the Commonwealth of Pennsylvania with a unified solution to manage a diverse workforce, encompassing numerous job classifications, all through a single HR center on one integrated platform. Not only does this approach enhance efficiency, but it also improves employee satisfaction by making essential HR resources readily available.
Description
TrueSight Capacity Optimization ensures that IT resources are effectively aligned with the demands of business services, leading to improved resource utilization and cost savings. The infrastructure that supports your digital enterprise, whether it exists on-site or in the cloud, is crucial for operational success. Are your resources adequately equipped to satisfy customer needs as service demands continue to rise? A lack of transparent insight into how resources are being utilized can jeopardize both your digital offerings and financial plans. It provides a unified perspective of the health of business services throughout the organization, prioritizing them based on their significance. Additionally, it offers insights into the utilization, risks, and efficiency associated with resources dedicated to specific business services. With self-service dashboards and tailored views, stakeholders can stay updated on the current status of IT resources pertaining to their business services, applications, or environments, enhancing overall operational awareness. Thus, having access to this information empowers decision-makers to proactively manage and optimize their IT landscape.
API Access
Has API
API Access
Has API
Integrations
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/en-gb/products/hr-service-delivery
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com
Product Features
HR Employee File Management
Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring