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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor HR Service Delivery empowers organizations of various sizes to achieve more with limited resources. In today's digital HR landscape, this sophisticated multi-tier service platform allows employees to independently handle over 70% of their routine transactions and questions, reducing the need for HR support. By fostering an empowered workforce alongside a streamlined HR self-service system, HR teams can dedicate their efforts to more strategic initiatives. This is particularly beneficial during times of budget constraints and staff shortages, as a user-friendly HR self-service option alleviates some of the pressures on HR departments while ensuring employees have access to necessary information and support. Discover how Infor’s cutting-edge HR Service Delivery system provided the Commonwealth of Pennsylvania with a unified solution to manage a diverse workforce, encompassing numerous job classifications, all through a single HR center on one integrated platform. Not only does this approach enhance efficiency, but it also improves employee satisfaction by making essential HR resources readily available.

Description

Salesforce’s HR Service Management platform empowers both HR teams and employees with AI-driven solutions that simplify HR processes and enhance service delivery. With an intuitive employee portal, case management features, and automated workflows, employees can easily find answers and complete tasks without assistance. The platform supports seamless communication across channels such as email, phone, and messaging, while also leveraging AI to help HR teams resolve cases more efficiently and scale operations without increasing headcount. Salesforce’s HR Service is designed to drive employee satisfaction and optimize HR service management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APISCRAPY

Integrations

APISCRAPY

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/en-gb/products/hr-service-delivery

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/eu/service/employee-engagement/

Product Features

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

Product Features

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

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