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Description
A sophisticated hotel property management system (PMS) should serve as more than just a standalone solution; it needs to function as the central hub coordinating all operations for hotels, resorts, and casinos. This PMS should embody a comprehensive hospitality technology platform that integrates every operational facet with the guest experience, ensuring a fluid journey that enables your establishment to achieve and surpass the highest industry benchmarks. Additionally, it must lay the groundwork for enduring relationships with guests, which in turn drives revenue and enhances profitability. The Infor® Hospitality Management Solution (HMS) is a cloud-based hotel PMS designed to not only meet but consistently exceed contemporary guest expectations. By utilizing Infor HMS, hospitality businesses can effectively streamline operations, provide outstanding guest services, and create an enriching experience for everyone involved. Furthermore, the solution's scalability ensures that it can adapt to your current requirements while also accommodating future developments in the hospitality landscape. This flexibility is crucial for maintaining a competitive edge in an ever-evolving industry.
Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Agoda
No
Amadeus Central Reservations System (CRS)
No
Ameego
Yes
Avatier Identity Anywhere
Yes
Booking.com
No
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Clock PMS+
No
Fork
No
Hotel Asset Reporting
Yes
Integrations
Agoda
Yes
Amadeus Central Reservations System (CRS)
Yes
Ameego
No
Avatier Identity Anywhere
No
Booking.com
Yes
Cendyn CMS
No
Cendyn Guestrev
No
Clock PMS+
Yes
Fork
Yes
Hotel Asset Reporting
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/hms
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
