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Description
A sophisticated hotel property management system (PMS) should serve as more than just a standalone solution; it needs to function as the central hub coordinating all operations for hotels, resorts, and casinos. This PMS should embody a comprehensive hospitality technology platform that integrates every operational facet with the guest experience, ensuring a fluid journey that enables your establishment to achieve and surpass the highest industry benchmarks. Additionally, it must lay the groundwork for enduring relationships with guests, which in turn drives revenue and enhances profitability. The Infor® Hospitality Management Solution (HMS) is a cloud-based hotel PMS designed to not only meet but consistently exceed contemporary guest expectations. By utilizing Infor HMS, hospitality businesses can effectively streamline operations, provide outstanding guest services, and create an enriching experience for everyone involved. Furthermore, the solution's scalability ensures that it can adapt to your current requirements while also accommodating future developments in the hospitality landscape. This flexibility is crucial for maintaining a competitive edge in an ever-evolving industry.
Description
Effortlessly connect Infor with various third-party enterprise solutions, while breaking down information silos through Infor Intelligent Open Network, which serves as an innovative middleware cloud platform. Infor ION offers the necessary adaptability to ensure that the often intricate network of enterprise systems operates cohesively. This platform supports long-term viability, maximizing the value derived from technology investments. With ION, the failure, upgrade, or replacement of a single application does not disrupt the entire network's functionality. Real-time information access is ensured, and the complexities and costs associated with system maintenance are significantly reduced. By using Infor ION, integrating both Infor and external software applications becomes remarkably simpler, while simultaneously optimizing business process flows for enhanced performance. This robust technology delivers a straightforward and scalable middleware solution, paving the way for unmatched efficiency across your organization. Additionally, the seamless integration capabilities allow businesses to respond swiftly to changing market demands and technological advancements.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Ameego
Yes
Avatier Identity Anywhere
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
FairPlanner
Yes
Hotel Asset Reporting
Yes
IDeaS G3 RMS
Yes
Integrations
Amazon Web Services (AWS)
No
Ameego
No
Avatier Identity Anywhere
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
FairPlanner
No
Hotel Asset Reporting
No
IDeaS G3 RMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/hms
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/ion
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
