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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Today's business is moving at a rapid pace. You can beat the competition by getting up-to-the minute information as fast as possible. Soleran's eAppTrack provides real-time analytics and reports that will help you accomplish this. Cloud-based analytics tools provide detailed analytics in real time. You may need instant information to spot a trend or fix a problem, as well as pinpoint any other issues. Sales track was developed with the help of successful salespeople and is so simple you'll be able to use it. This web-based CRM has powerful tools that will help your company grow and stay ahead. Automate tasks such as scheduling meetings, customer follow up, and generating sales reports. Cloud-based analytics that put the power of Platform-As-A-Service (PaaS) in the hands of non-developers. App track platform is the backbone for sales track. It seamlessly works together to simplify and manage your team’s processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

A3 EDI Yes 
ADP Mobile Solutions Yes 
ADP Onboarding Yes 
ADP Total Absence Management Yes 
B2B Portal Yes 
Ephesoft Yes 
Fuuz Yes 
Hotelbird Yes 
Innspire Yes 
Intelgic Yes 
MeetingPackage Yes 
Projectmates Yes 
Qorus Integration Engine Yes 
RFID4U Yes 
Service Greeni Yes 
Sugar Market Yes 
TCS ADD Yes 
TCS CHROMA Yes 
TCS HOBS Yes 
Vergo Yes 

Integrations

A3 EDI No 
ADP Mobile Solutions No 
ADP Onboarding No 
ADP Total Absence Management No 
B2B Portal No 
Ephesoft No 
Fuuz No 
Hotelbird No 
Innspire No 
Intelgic No 
MeetingPackage No 
Projectmates No 
Qorus Integration Engine No 
RFID4U No 
Service Greeni No 
Sugar Market No 
TCS ADD No 
TCS CHROMA No 
TCS HOBS No 
Vergo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Soleran

Founded

2004

Country

United States

Website

www.soleran.com/solutions/business

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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