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Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
T-CRM, a cloud-based Customer Relationship Manager, encompasses direct interactions with clients, such as sales- and service-related processes and forecasting and analyses of customer trends and behavior.
T-CRM comes with the following features:
Manage Your Prospects
Cold Calling and Prospect Filtering
Lead Follow-up & Conversion
Track Tasks and Activities
Better Monitoring of Sales Team
Know your business status for each opportunity!
Customer support
MIS Reports
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
3CAD
A3 EDI
ADP Streamline
ADP Total Absence Management
Canary Digital Tipping
Equip360
GA Connector
InterForm
OneStock
Pepper
Integrations
3CAD
A3 EDI
ADP Streamline
ADP Total Absence Management
Canary Digital Tipping
Equip360
GA Connector
InterForm
OneStock
Pepper
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
TECHNIX INDIA SOLUTIONS (P) LTD.
Founded
2004
Country
India
Website
www.technixindia.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management