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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

Description

Businesses rely on their warehouses for speed and accuracy when customer satisfaction is paramount. Infor®, WMS combines warehouse fulfillment and embedded labor management with 3D visual analysis to provide unprecedented visibility into inventory and orders. Gartner's 2021 Magic Quadrant of Warehouse Management Systems recognizes Infor WMS as a Leader. This recognition highlights Infor WMS's ability to execute and completeness in vision. Please complete the form to learn more about Infor's ongoing enhancements, its expanded WMS capabilities, as well as its cloud vision. To improve and streamline inventory management, you will have greater visibility of the facility. With color heat indicators, you can view historical, active, or aged tasks. You can customize the interface to suit your user's needs. Business intelligence can be used at both the enterprise and facility level.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Rayven Yes 
B2B Portal Yes 
Cloud Inventory Yes 
FacilityOS Yes 
IST Ship-Link Yes 
Infor LX Yes 
Juyo Analytics Yes 
LinkedIn Sales Navigator Yes 
Longview Transfer Pricing Yes 
MRO360 Yes 
MuleSoft Anypoint Platform Yes 
OpenKey Yes 
R Systems Yes 
Service Greeni Yes 
Syniti Knowledge Platform Yes 
TCS MasterCraft DevPlus Yes 
TCS MasterCraft TransformPlus Yes 
TCS OmniStore Yes 
Vergo Yes 
Whistle Messaging Yes 

Integrations

Rayven Yes 
B2B Portal No 
Cloud Inventory No 
FacilityOS No 
IST Ship-Link No 
Infor LX No 
Juyo Analytics No 
LinkedIn Sales Navigator No 
Longview Transfer Pricing No 
MRO360 No 
MuleSoft Anypoint Platform No 
OpenKey No 
R Systems No 
Service Greeni No 
Syniti Knowledge Platform No 
TCS MasterCraft DevPlus No 
TCS MasterCraft TransformPlus No 
TCS OmniStore No 
Vergo No 
Whistle Messaging No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/solutions/scm/warehousing/warehouse-management-system

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

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