Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Businesses rely on their warehouses for speed and accuracy when customer satisfaction is paramount. Infor®, WMS combines warehouse fulfillment and embedded labor management with 3D visual analysis to provide unprecedented visibility into inventory and orders. Gartner's 2021 Magic Quadrant of Warehouse Management Systems recognizes Infor WMS as a Leader. This recognition highlights Infor WMS's ability to execute and completeness in vision. Please complete the form to learn more about Infor's ongoing enhancements, its expanded WMS capabilities, as well as its cloud vision. To improve and streamline inventory management, you will have greater visibility of the facility. With color heat indicators, you can view historical, active, or aged tasks. You can customize the interface to suit your user's needs. Business intelligence can be used at both the enterprise and facility level.
API Access
Has API
No
API Access
Has API
No
Integrations
Rayven
Yes
Apex-Pro Systems
Yes
Ariane Systems
Yes
B2B Portal
Yes
Cloud Inventory
Yes
CompuFACT
Yes
FacilityOS
Yes
Forge
Yes
IRIS Guest
Yes
Juyo Analytics
Yes
Integrations
Rayven
Yes
Apex-Pro Systems
No
Ariane Systems
No
B2B Portal
No
Cloud Inventory
No
CompuFACT
No
FacilityOS
No
Forge
No
IRIS Guest
No
Juyo Analytics
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/scm/warehousing/warehouse-management-system
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Warehouse Management
3PL Management
No
Barcoding / RFID
No
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
No
Location Control
No
Order Management
No
Purchasing
No
Quality Control
No
Receiving / Putaway Management
No
Returns Management
No
Shipping Management
No