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Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor Rhythm® for Commerce offers a fully integrated online shopping experience that works seamlessly with selected Infor® ERP solutions, delivering real-time updates on pricing and stock levels. The platform's content management features empower organizations to utilize their current workforce to create scalable and tailored customer experiences effortlessly. This eliminates the need for tech team involvement during future integrations or upgrades of Infor ERP and Rhythm. By leveraging a centralized hub of product data, also referred to as a product information management tool, businesses can enhance their product assortments. Infor Rhythm enables Cycleurope to easily adapt their regional e-commerce sites, allowing them to cater to diverse market demands without compromise. As a result, Cycleurope can provide exceptional customer experiences across various channels, effectively communicating the narrative of their products in a cohesive manner, which is crucial for fostering customer satisfaction and loyalty. This comprehensive approach not only enhances engagement but also solidifies Cycleurope's position in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
ADP Learning Management
ADP Succession Management
CC1 Lab
IST Ship-Link
Infor LX
OnScreen
OneStock
PeakCommerce
RFID4U
Responder360
Integrations
ADP Learning Management
ADP Succession Management
CC1 Lab
IST Ship-Link
Infor LX
OnScreen
OneStock
PeakCommerce
RFID4U
Responder360
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/service-sales/ecommerce
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates