Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Gather comprehensive global workforce details for both employees and non-employees within a secure, unified people record. Infor® Global Human Resources offers an extensive suite of HCM software that integrates HR-related business functions with various talent management areas. This solution provides a specialized, foundational source of workforce information tailored for all Infor People solutions. It serves as a central hub for data regarding an organization's global, diverse, and industry-specific workforce. Users can benefit from a secure and reliable data repository that facilitates the swift and efficient execution of HR business operations from start to finish. Additionally, it promotes the sharing and application of foundational HR and people data across all Infor People solutions, enhancing collaboration and efficiency. By utilizing real-time insights into both organizational and individual performance, businesses can swiftly address and adapt to evolving internal and external challenges. This capability empowers organizations to maintain a competitive edge in a constantly changing market landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
B2B Portal
Yes
Canary Digital Tipping
Yes
Fracttal
Yes
Glantus
Yes
Knowde
Yes
Logistics Vision Suite
Yes
MRO360
Yes
Maileon
Yes
OKKAMI
Yes
ProLinc
Yes
Integrations
B2B Portal
No
Canary Digital Tipping
No
Fracttal
No
Glantus
No
Knowde
No
Logistics Vision Suite
No
MRO360
No
Maileon
No
OKKAMI
No
ProLinc
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/people/hcm/global-hr
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Payroll
401(k) Tracking
No
Attendance Management
No
Benefits Management
No
Check Printing
No
Compensation Management
No
Deductions Management
No
Direct Deposit
No
Multi-Country
No
Multi-State
No
Reporting/Analytics
No
Self Service Portal
No
Tax Compliance
No
Vacation / Leave Tracking
No
W-2 and 1099 Preparation
No
Wage Garnishment
No