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Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Infor Demand Planning plays a vital role in Infor Supply Chain Planning by streamlining and expediting the forecasting process through cutting-edge technology and advanced forecasting techniques honed over many years. It provides tailored, industry-specific templates that facilitate quicker and more cost-effective implementation, allowing companies to swiftly generate precise plans, assess the performance of their current strategies, and refine operational objectives to align with demand while enhancing service quality. By incorporating advanced data series modeling and analytics, Demand Planning significantly improves the accuracy of forecasting within the supply chain. This increased agility in responding to market fluctuations can lead to superior service levels and more efficient inventory management, ultimately boosting overall productivity. Furthermore, Demand Planning equips businesses with unmatched capabilities to handle the diverse and growing range of factors necessary for developing trustworthy forecasts and effective supply chain strategies, ensuring they remain competitive in a dynamic marketplace.
API Access
Has API
API Access
Has API
Integrations
ADP Enterprise HR
Avatier Identity Anywhere
ChangeEngine
CompuFACT
Glantus
HotelAppz
Kleene
LinkedIn Sales Navigator
MuleSoft Anypoint Platform
OnLearned
Integrations
ADP Enterprise HR
Avatier Identity Anywhere
ChangeEngine
CompuFACT
Glantus
HotelAppz
Kleene
LinkedIn Sales Navigator
MuleSoft Anypoint Platform
OnLearned
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/demand-planning
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Demand Planning
Capacity Planning
Data Visualization
Historical Reporting
Inventory Optimization
Planned vs Actual Tracking
Product Introduction Planning
Promotions Management
Replenishment Management
Sales Forecasting
Supply Forecasting