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Description
Infobox.ai is a versatile platform that allows users to develop tailored AI assistants by importing content from web links, file uploads, or by integrating with widely-used applications such as Google Drive. Users have the ability to personalize their AI assistant by selecting a name, changing the widget color, and adding a logo and avatar that reflect their brand's identity. The platform prioritizes user privacy and data ownership, enabling individuals to re-sync, deactivate, or remove their information whenever necessary. With an intuitive interface, Infobox.ai simplifies the training of AI assistants, making it easier to provide virtual customer support for frequently asked questions while giving employees swift access to vital information. Designed with operational efficiency in mind, the platform aims to enhance customer support and bolster internal knowledge management. To begin using Infobox.ai, users must create an account, select a name for their AI assistant, personalize its features, import relevant content, and then integrate the assistant into a website or service for maximum utility. This seamless onboarding process ensures that users can quickly leverage AI technology to improve their business operations.
Description
A virtual assistant serves as an engaging and lifelike chatbot that offers a distinctive, interactive, and personalized method for users to seek answers and support on your website around the clock. Customers can engage with the virtual assistant—also known as a VA, virtual agent, or chatbot—just as they would with a human representative. This chatbot not only comprehends the spoken words but also discerns the underlying intent, utilizing a range of AI technologies that encompass machine learning and reasoning. eGain’s chatbot delivers essential frontline support, allowing your customer service team to focus on more intricate issues. Acting as a helpful guide, the VA assists customers in navigating the website and directs them to the appropriate sections. In addition to providing quick answers to inquiries, it also aids in making informed shopping decisions. Furthermore, if necessary, the virtual assistant can effortlessly transition to agent-assisted channels like live chat, ensuring that users receive comprehensive support whenever they need it. This seamless integration enhances the overall customer experience by combining technology and human touch.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Google Drive
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Salesforce
Integrations
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Google Drive
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infobox.ai
Country
United States
Website
infobox.ai/
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/chatbot-virtual-assistant-software/
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant