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Description
With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible.
THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
Description
SimplyRCS is a messaging platform designed for businesses in the U.S. that leverages RCS technology through Signalmash. This allows brands to send rich, interactive messages, including carousels, images, and clickable buttons directly to users' default messaging apps on both iPhones and Android devices, eliminating the need for any app installations.
Users can describe a bot in simple terms, and the AI will create it visually on a canvas, deploying it immediately to engage with customers using only pre-approved content, while seamlessly passing the conversation to a human representative when necessary.
One single account provides access to various messaging options such as RCS, SMS, MMS, short codes, toll-free numbers, 10DLC, and WhatsApp, with built-in SMS and MMS fallback capabilities to ensure messages are delivered regardless of the user's device. It features tools for campaign management, a collaborative inbox, contact lists with verifiable opt-in records, and comprehensive analytics on delivery and engagement rates.
The platform manages all aspects of brand registration, 10DLC compliance, carrier approval, and Google RCS sender verification internally. With connections to Tier-1 U.S. carriers and SOC 2 Type II certification, SimplyRCS ensures a reliable and secure messaging experience for businesses. Moreover, this comprehensive system streamlines communication efforts, enhancing customer engagement while maintaining compliance and security standards.
API Access
Has API
API Access
Has API
Integrations
5X
Avatier Identity Anywhere
Azure Marketplace
CREDITONLINE
D•engage
GoHighLevel
HostBill
LeadsBridge
Outdoo AI
PubNub
Integrations
5X
Avatier Identity Anywhere
Azure Marketplace
CREDITONLINE
D•engage
GoHighLevel
HostBill
LeadsBridge
Outdoo AI
PubNub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.0039 per message
Usage-based pricing with no contracts and no monthly minimums. SMS and RCS text messages are $0.0039 each (send or receive); MMS and RCS rich/multimedia messages are $0.015 each. Carrier surcharges are passed through at cost with no markup, and SMS/MMS fallback is billed at the same published rates.
RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.
Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.
Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).
Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.
Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.
Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).
Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infobip
Founded
2006
Country
Headquartered in London, Infobip has 60+ offices on 6 continents
Website
www.infobip.com
Vendor Details
Company Name
Mash Technologies Corporation
Founded
2020
Country
United States
Website
simplyrcs.ai/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
