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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An excellent solution designed for press offices, marketing teams, PR agencies, HR departments, internal communications, and even business development professionals! You now have the ability to efficiently gather, store, manage, route, track, retrieve, and distribute any multimedia content, all while ensuring security and timeliness. You can categorize various data flows thematically, aligning them with your organization’s business logic. Additionally, you can analyze brand references through sentiment analysis to map your corporate image and create informative reports to share with stakeholders. This platform fosters collaboration with partners, including advertising firms, PR agencies, and mass media organizations, creating a cohesive working environment. It also provides a secure space for managing both sensitive and non-sensitive information, enabling users to search through archived material using intuitive filters and a variety of criteria. Furthermore, you can easily distribute information and training resources, conducting knowledge assessments with just a few clicks across multiple channels, such as intranets, mobile applications, and newsletters, thus enhancing overall communication and engagement.

Description

Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adverity
BL.INK
Bitly
Bronto Marketing Platform
Bryj
Chattermill
ConfigPay
Conversionomics
Instagram
Jive
Microsoft Dynamics 365 Marketing
Netino
Radiance Labs
Rebrandly
Rivery
SAP Store
Salesforce Agentforce Service
Sprinklr Insights
Sprinklr Social
Stripe

Integrations

Adverity
BL.INK
Bitly
Bronto Marketing Platform
Bryj
Chattermill
ConfigPay
Conversionomics
Instagram
Jive
Microsoft Dynamics 365 Marketing
Netino
Radiance Labs
Rebrandly
Rivery
SAP Store
Salesforce Agentforce Service
Sprinklr Insights
Sprinklr Social
Stripe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Newsasset

Founded

2012

Country

United Kingdom

Website

www.newsasset.com/infoasset

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives

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