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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With a rich legacy of pioneering logistics software tailored for NVOCCs, Freight Forwarders, and BCOs, elevate your logistics operations by transitioning to the Info-X unified digital platform. Since 2001, Info-X has established itself as a global frontrunner in delivering Transportation Management System solutions and facilitating digital transformation for prominent NVOCCs, Freight Forwarders, Shippers, and Carriers. Our expertise lies in revolutionizing logistics firms through advanced automation technologies, strategic process re-engineering, and comprehensive global service delivery. We take pride in contributing to numerous success narratives, and our dedication to customer satisfaction positions us at the helm of the Logistics Internet Revolution. By offering tailored solutions, we assist global logistics companies in reducing expenses, enhancing service quality, and achieving greater supply chain oversight and transparency. Our all-encompassing digital logistics platform empowers NVOCCs, Freight Forwarders, Shippers, and Carriers to innovate and strive towards fully autonomous logistics, ultimately reshaping the logistics landscape for the better. As the industry evolves, we remain committed to fostering advancements that benefit all stakeholders.

Description

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Info-X Software Technology

Country

India

Website

www.infoxusa.com

Vendor Details

Company Name

Path Infotech

Country

India

Website

www.servitiumcrm.com

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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